Distance Sales
Distance Sales Agreement
The distance sales agreement concluded electronically with users who buy products or services through the SPOREXCAPITAL website.
Last updated: 15 October 2026
This English version is a translation provided for information only. The Turkish text is binding; in the event of any discrepancy, the Turkish text prevails. Read the Turkish text
Article 1 – Parties
This Distance Sales Agreement (the “Agreement”) has been concluded electronically between the party whose details are set out below (the “Seller”) and the person who buys a product through the website (the “Buyer”).
Seller Information
Trade Name: TOREX GLOBAL İNŞAAT SPORTİF FAALİYET TEKNOLOJİ İTHALAT İHRACAT VE TİCARET LİMİTED ŞİRKETİ
Business / Brand Name: SporexCapital
Tax Office: BAKIRKÖY
Tax ID Number: 8560871159
Head Office Address: ATAKÖY 7-8-9-10. KISIM MAH. ÇOBANÇEŞME E-5 YAN YOL CAD. B BLOK NO:12/2 İÇ NO:59 BAKIRKÖY/İSTANBUL
Phone: 0850 885 01 43
Email: info@sporexcapital.com
Website: https://www.sporexcapital.com
Article 2 – Subject
The subject of this Agreement is to set out the rights and obligations of the parties regarding the sale and delivery of the products and/or services that the Buyer orders electronically through the www.sporexcapital.com website.
Article 3 – Products and Services for Sale
The following products and services may be offered for sale on the SPOREXCAPITAL platform:
- Digital Fan Cards
- Business Card Memberships
- City Card Memberships
- Athlete Digital Cards
- Technical Staff Digital Cards
- Academy Memberships
- Club Licences
- Premium Membership Packages
- Digital Collectibles
- Certificates
- Training and Consultancy Services
- Data and Statistics Services
- Digital Content
The features of the products and services are set out in the descriptions shown to the user during the order.
Article 4 – Order and Payment
After creating an order on the website, the Buyer completes the payment through secure payment infrastructures.
Payment can be made by the following methods:
- Credit card
- Debit card
- Virtual POS systems
- Other electronic payment methods
The order becomes final once the payment has been successfully completed.
Article 5 – Delivery
Physical Products
Physical products are sent to the delivery address given.
Delivery times may vary depending on stock availability and logistics.
Digital Products and Services
Digital products are delivered by:
- being assigned to the user account,
- email, or
- access being granted to the platform.
For digital deliveries, the delivery period generally starts after the payment is approved.
Article 6 – Right of Withdrawal
For physical products, the Buyer has the right to withdraw within 14 days of the date on which the product is delivered, without giving any reason and without paying any penalty.
Notice of withdrawal can be given before the period expires, in writing to info@sporexcapital.com or by one of the durable medium methods accepted by the legislation.
The exceptions set out in the legislation are reserved. In particular, the right of withdrawal may not be available in the following cases, provided that the relevant legal conditions are met:
- Physical products specially prepared in line with the Buyer's requests or personal needs
- Digital content whose performance has begun with the Buyer's express consent, where the Buyer has accepted in advance that the right of withdrawal will be lost
- Services performed instantly in electronic form that meet the conditions for an exception under the legislation
- Other products and services excluded from the right of withdrawal by the legislation
Merely calling a product a “fan card” does not in itself remove the right of withdrawal. The personalisation exception depends on the product actually being specially prepared in line with the Buyer's requests or personal needs.
Article 7 – Return Conditions
For physical products to which the right of withdrawal applies, the Buyer returns the product to the Seller after giving notice of withdrawal, within the period and by the methods set out in the legislation.
The fact that the packaging has been opened or that the product has been received does not in itself remove the right of withdrawal. The Buyer is not responsible for changes resulting from examining the product in line with its operation, technical specifications and instructions for use; the Buyer may be responsible for any reduction in value caused by use beyond normal examination.
Amounts collected are refunded after the notice of withdrawal reaches the Seller, within the period and by the payment method required by the legislation. The consumer's statutory remedies for defective products are also reserved.
Article 8 – Responsibilities
The Seller undertakes to:
- provide products and services in line with their descriptions,
- use a secure payment infrastructure,
- protect the confidentiality of user information.
The Buyer agrees to:
- provide accurate information,
- keep their account secure,
- act in accordance with the platform rules.
Article 9 – Force Majeure
Neither party can be held responsible for failing to fulfil its obligations in the event of natural disasters, war, epidemics, internet outages, cyber attacks, decisions of official authorities or similar circumstances beyond its control.
Article 10 – Protection of Personal Data
The Buyer's personal data is processed under the SPOREXCAPITAL KVKK Data Protection Notice and Privacy Policy.
By using the site, the Buyer declares that they have read and accepted these texts.
Article 11 – Dispute Resolution
The laws of the Republic of Türkiye apply to disputes that may arise from the performance of this Agreement.
The Consumer Arbitration Committees and Consumer Courts designated by law have jurisdiction.
Article 12 – Entry into Force
By completing the order on the website, the Buyer declares that they have read, understood and accepted all the provisions of this Distance Sales Agreement.
The Agreement enters into force when the order is confirmed electronically.