Sales and Refund Terms

These Sales and Refund Terms govern the terms of sale and use of all digital products, digital cards, membership packages, licence services, collectibles, fan cards, business cards, city cards, student cards and other digital services offered by SPOREXCAPITAL.

The relevant legal texts are presented to the user before the sale. Texts that require acceptance are accepted electronically by the user expressly ticking separate checkboxes.

For SPRX digital memberships, the product-specific Pre-Information Form and Distance Sales Agreement also apply. In the event of a conflict, the texts specific to SPRX membership prevail.

SPOREXCAPITAL may offer the following products and services:

• Digital Fan Cards
• SPRX Digital Memberships (SPRX GLOBAL, SPRX REWARDS, SPRX LEGACY, SPRX CONNECT, SPRX RESERVE, SPRX ELITE, SPRX PLATINUM)
• Business Card Memberships
• City Card Memberships
• Student Cards
• Athlete Digital Cards
• Technical Staff Digital Cards
• Special Collection Cards
• Club Licences
• Data and Statistics Services
• Premium Membership Packages
• Digital Collectibles
• Certificate and Licence Products
• Digital infrastructure services for clubs

SPOREXCAPITAL reserves the right to update, develop or change the scope of its products and services.

3.1. All prices are applied on the basis of the amounts stated in the system at the time of purchase.

3.2. Payments may be made by:

• Credit card
• Debit card
• Bank transfer / EFT
• Virtual POS systems
• Other digital payment methods

3.3. Once the purchase is completed, the user is deemed to have fulfilled their payment obligation.

3.4. SPOREXCAPITAL may change prices where it considers this necessary. Changes do not affect past sales.

3.5. For SPRX digital memberships, separate fixed list prices in euros (EUR) and US dollars (USD) apply to each membership level. The user chooses the currency of payment during the order. No currency conversion takes place between the currencies; each price is an independent list price and is not affected by changes in exchange rates.

3.6. The user's bank or card issuer may apply additional fees or exchange rate differences to foreign currency transactions under its own tariff. These amounts are not included in SPOREXCAPITAL's price and are outside SPOREXCAPITAL's control.

4.1. Digital products are assigned to the user's account after the payment is approved.

4.2. Digital cards and memberships are deemed delivered once they are activated in the system.

4.3. Apart from delays caused by technical reasons, delivery takes place as soon as possible.

4.4. SPRX digital memberships include the delivery of a physical membership card in addition to the membership right. The membership right starts on the date the payment is verified; the physical card is sent by courier to the address given in the order within no more than 30 days of verification of the payment.

5.1 Digital Products and Services

Whether the right of withdrawal applies to digital products or services is determined in line with the conditions in the legislation, including when performance of the service began, whether the consumer gave prior express consent and whether they accepted that they would lose the right of withdrawal.

The fact that a product is digital does not in itself mean that the right of withdrawal is automatically lost. For the exception in the legislation to apply, the required information and express consent conditions must have been met.

5.2 Physical Products

As a rule, the consumer has the right to withdraw within 14 days of the date on which the physical product is delivered. Notice of withdrawal must be given to the Seller before the period expires.

The fact that the packaging has been opened does not in itself remove the right of withdrawal. The consumer may be responsible for any reduction in the value of the product caused by use beyond normal examination.

The exception to the right of withdrawal in the legislation may apply to physical products specially prepared in line with the consumer's requests or personal needs. This exception is assessed according to the specific nature of the product.

5.3 Defective Products

The consumer's statutory remedies for defective goods or services are reserved independently of the right of withdrawal.

5.4 SPRX Digital Memberships

SPRX memberships are a mixed transaction combining the membership right and a physical membership card. A single regime applies in the consumer's favour: the withdrawal period is 14 (fourteen) days from the date on which the physical membership card is delivered and covers the whole transaction.

Notice of withdrawal is given in writing, within the period, to info@sporexcapital.com. If the right of withdrawal is exercised properly, the amount to be refunded is returned within 14 (fourteen) days of the notice being received, in the currency and by the payment method used for the payment.

If membership benefits have been used during the withdrawal period, the value of the benefits used may be deducted from the amount to be refunded. The amount deducted and the calculation method are notified to the consumer in writing.

In the event of withdrawal, the physical membership card must be returned to SPOREXCAPITAL.

SPRX memberships are sold for a term of 12 months and do not renew automatically at the end of the term; the consumer is not charged again. At the end of the term, the membership right and the benefits attached to it end.

If a physical product received by the user is found to be

• damaged,
• incomplete or
• defective in manufacture,

the user can report this to SPOREXCAPITAL.

If the fault is confirmed after examination, the product may be replaced or the price refunded.

The following, offered to clubs, federations, academies, sports schools and other corporate customers, are subject to special agreements:

• Club Licences
• Digital Infrastructure Packages
• Data Management Systems
• Premium Corporate Services

Refund and termination conditions for corporate services are assessed under the separately signed agreements.

The user is obliged to:

• provide accurate information,
• keep their account secure,
• use the system lawfully,
• not infringe the rights of third parties.

SPRX memberships are personal. They may not be transferred to or used by third parties without SPOREXCAPITAL's written consent.

SPOREXCAPITAL cannot be held responsible in the event of natural disasters, war, internet infrastructure problems, cyber attacks, decisions of public authorities or events beyond the control of the parties.

The laws of the Republic of Türkiye apply to disputes that may arise from this agreement.

In the event of a dispute, applications can be made, within the statutory monetary limits, to the Consumer Arbitration Committees at the consumer's place of residence or where the transaction took place, and to the competent Consumer Courts under the rules of jurisdiction. The consumer's choice of competent authority and court under the legislation cannot be restricted.

By making any purchase through the SPOREXCAPITAL website and digital platforms, the user declares that they have read, understood and accepted these Sales and Refund Terms.

SPOREXCAPITAL
FOOTBALL • TECHNOLOGY • BUSINESS
© All rights reserved.